Tuesday, July 20, 2010

My local Online Banking Page won't load....any ideas?

My local bank (small town...2 locations...not a national chain) has an online banking feature. The homepage has a link that says "Online Banking"...click here....you know the drill. Sometimes for days at a time, I cannot access it.





Here's the weird part....It's not just the online banking....I cannot even access the bank's homepage, which should be visible to everyone!





Here's my connection details...Internet is through a wireless router with a Sprint EVDO wireless card. I cannot access the site using any computer in the house. We have tried re-setting the router, bypassing the router using the wireless card in my laptop...nothing.





I can access it at work, so it isn't the site. Now, it has been unavailable for 8 days.





I've contacted the bank, but their "online banking rep" is just a 20-yr-old girl who happens to know more about computers than anyone else in the bank. The last time this happened, it lasted 9 days, then 1 morning...BOOM...it loaded.





HELP!!!

My local Online Banking Page won't load....any ideas?
Are you using Money...Microsoft program?? I just got a notice from my bank...XXXXXXXX Federal Credit Union that, the old version (which was new on Vista!!) is no longer valid...Just thought I'd pass on my little bit on news too..


Good Luck~!
Reply:Try lowering your security setting within IE. It may be set to high. In addition, online banking normally would attempt to install some sort of ACTIVE-X plugin. If you setting is too high then the plugin is not installed.





Good Luck Mate!


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